Terms & Conditions

1. About Us

StudioGen is a marketing agency that helps promote and scale brands at all sizes. Our services include branding, web development, email and SMS marketing, events, and related marketing services. STUDIO.GEN LLC is a New York limited liability company with its principal place of business at 33 W 60th Street, Floor 2, New York, NY 10023.

2. Eligibility

You must be at least 18 years of age to use the Site, engage our services, or opt in to receive communications from us. By using the Site or our services, you represent and warrant that you meet this requirement and that you have the legal capacity to enter into these Terms.

3. Use of the Site

You may use the Site for lawful purposes only. You agree not to:

• Use the Site in any manner that could disable, overburden, damage, or impair it;
• Use any robot, spider, scraper, or other automated means to access the Site;
• Attempt to gain unauthorized access to any portion of the Site, our systems, or our networks;
• Use the Site to transmit any viruses, malware, or other harmful code;
• Violate any applicable local, state, national, or international law or regulation.

4. Services

Any marketing services provided by StudioGen to a client are governed by a separate written agreement, statement of work, or proposal (“Service Agreement”). In the event of a conflict between these Terms and a signed Service Agreement, the Service Agreement controls for matters relating to that engagement.

5. Intellectual Property

All content on the Site — including text, graphics, logos, images, and software — is the property of StudioGen or its licensors and is protected by U.S. and international intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any Site content without our prior written permission. Ownership of deliverables produced under a Service Agreement is governed by the terms of that agreement.

6. SMS and Text Messaging Program

StudioGen operates an SMS text messaging program for marketing and transactional communications. The following terms apply to any person who opts in to receive text messages from us. These terms are incorporated into and form part of these Terms and Conditions.

6.1 Program Description

By opting in, you agree to receive recurring automated marketing and transactional text messages from StudioGen at the mobile phone number you provide. Marketing messages may include promotional content, offers, event invitations, and updates about our services. Transactional messages may include appointment confirmations, service updates, and account-related notifications.

6.2 How to Opt In

You may opt in to receive text messages by submitting your mobile phone number through a form on our Site and affirmatively consenting to receive text messages (for example, by checking an opt-in checkbox). Consent to receive text messages is not a condition of any purchase or engagement of services. Message frequency varies.

6.3 Message and Data Rates

Message and data rates may apply. Check your mobile carrier plan for details. We are not responsible for any charges imposed by your mobile carrier.

6.4 How to Opt Out

You can cancel the SMS program at any time. Text “STOP” to the number from which you received messages. After you send “STOP,” we will send you a confirmation message, and you will no longer receive text messages from us. If you want to rejoin the program, sign up again as you did the first time.

6.5 Help

If you are experiencing issues with the messaging program, reply with the keyword “HELP” for more assistance, or contact us directly at team@studiogen.co.

6.6 Carriers

Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, U.S. Cellular, MetroPCS, and other major and minor U.S. carriers. T-Mobile is not liable for delayed or undelivered messages.

6.7 Privacy

We will never sell or share your mobile information or opt-in data with third parties or affiliates for marketing or promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. For more information, see our Privacy Policy at studiogen.co/privacy.

7. Third-Party Links

The Site may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You access third-party sites at your own risk.

8. Disclaimers

THE SITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. STUDIOGEN DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STUDIOGEN AND ITS OFFICERS, MEMBERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, ARISING FROM YOUR ACCESS TO OR USE OF THE SITE OR OUR SERVICES. IN NO EVENT WILL OUR TOTAL LIABILITY EXCEED ONE HUNDRED U.S. DOLLARS ($100) OR THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, WHICHEVER IS GREATER.

10. Indemnification

You agree to indemnify, defend, and hold harmless StudioGen and its officers, members, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Site, your violation of these Terms, or your violation of any rights of a third party.

11. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of laws principles. Any dispute arising out of or relating to these Terms or the Site will be resolved exclusively in the state or federal courts located in New York County, New York, and you consent to the personal jurisdiction of those courts.

12. Changes to These Terms

We may update these Terms from time to time. The updated version will be indicated by a revised “Effective Date” at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms.